Client Stories

For Catherine Greene, Legal Help Meant a Chance to Live in Peace

At 88 years old, Catherine Greene knows what she wants from this chapter of her life. 

“I just want to be peaceful,” she said. 

Getting there has not been easy. 

After years of abuse, Catherine separated from her husband and began trying to rebuild a life on her own. She had once run a cleaning business and earned a comfortable living. But over the years, she says her husband took control of the business and its finances. By the time she sought help, Catherine was trying to support herself on less than $900 a month in Social Security income. 

“I had just gotten tired of it,” Catherine recalled. “I lost everything. And it wasn’t a good feeling.” 

She had reached a point where staying was harder than leaving. 

“I was living better without him than living in there with him,” she said. 

Starting Over with Very Little 

Catherine came to Maryland Legal Aid during one of the most difficult periods of her life. She was separated from her husband and seeking help with divorce and safety concerns. At the same time, she was trying to understand how she would support herself financially. 

Her Social Security check was about $856 a month and, at one point, dropped to $797. Nearly $165 was being deducted each month for Medicare premiums. 
For Catherine, that wasn’t a small deduction. 

“I can’t live off of $700 and something a month,” she said. 

Catherine had applied for the Qualified Medicare Beneficiary program, or QMB, which helps people with limited incomes pay certain Medicare costs. But she had been waiting for those benefits to begin since 2022. 

The problem wasn’t that Catherine didn’t qualify for help. Her case had become tangled in the system. 

Differences in how her name had been recorded, along with a recently corrected birth date in her Social Security records, contributed to delays in processing her application. For an older adult with difficulty walking who was already navigating major changes in her life, fixing those problems on her own was no simple task. 

That’s where Maryland Legal Aid stepped in. 

Making the System Respond 

Maryland Legal Aid attorney Gloria “Ria” Brown filed a fair hearing request challenging the delay and worked with the state to get Catherine’s QMB application processed. Maryland Legal Aid helped gather and submit records, including Catherine’s birth certificate and Social Security information, and continued following up until the state corrected its records. 

Even when the agency reported that Catherine’s application had been completed, Maryland Legal Aid continued pressing for confirmation that the correction had actually made its way into the system. 

In December 2023, Catherine’s QMB coverage was restored retroactively to May 2022. Her full monthly Social Security retirement payment was restored, and she received $3,000 in Medicare premiums covering the eighteen months during which the premiums had been wrongfully deducted from her retirement check.  

Maryland Legal Aid also advocated for Catherine around her SNAP benefits, helping ensure she was receiving the food assistance available to her. 

For someone living on less than $900 a month, recovering even a portion of that income mattered. 

But Catherine remembers more than the outcome of her cases. She remembers how she was treated. 

The first time she sought help, Catherine was overwhelmed. 

“I was really stressed out,” she recalled. But the staff didn’t respond to her anxiety with more anxiety. “They calmed me down very nicely.” 

That sense of having someone beside her continued throughout her experience with Maryland Legal Aid. 

“They were nice to me and helped me through,” Catherine said. 

“I Just Want to Be Peaceful” 

Today, Catherine lives in a place she likes. She has limited mobility and sometimes relies on MTA Mobility to get around. Maryland Legal Aid’s assistance has extended to practical issues that help her maintain her independence, including resolving a problem with the title and registration for her car. 

At this point in her life, Catherine isn’t looking for extravagance. She isn’t trying to recreate the life she once had. 

She wants something simpler. 

“I know I would never live like I was used to living, and who cares? Not I,” she said. “I just want to be peaceful.” 

That peace means being able to live independently. It means having enough income to meet basic needs. And it means knowing that when a complicated system stands between her and the help she is entitled to receive, she doesn’t necessarily have to face it alone. 

For Catherine, that support came at a moment when she needed it most. 

“Maryland Legal Aid has helped me in the most crucial time in my life ever,” she said. “And I would recommend them to anyone who really was unfortunate as I was.” 

Catherine’s experience reflects a challenge faced by many older Marylanders. A missed form, an incorrect date or a difference in how a name appears in government records can stand between someone and benefits that help pay for food, health care and everyday necessities. For people already living on limited incomes, those administrative problems can have very real consequences. 

Legal help can make the difference between knowing something is wrong and knowing how to fix it. 

For Catherine, it helped her move forward toward the life she wants now: one with greater stability, independence and, above all, peace.

MR. K.´S PATH TOWARDS STABILITY AND WELLNESS

Mr. K. worked as a behavioral health counselor for more than a decade, helping individuals struggling with mental health and substance abuse issues. Last July, his life took a devastating turn when he suffered a massive heart attack. He could no longer work and was placed on the waiting list for a heart transplant.

Without any income, Mr. K. was unable to pay rent and buy food. He often had to ration his medications, forcing him to endure excruciating pain. Though he applied for disability income assistance, Mr. K. waited for nearly a year for a decision.

During that time, his landlord tried to evict him multiple times and refused to accept the rental assistance for which Mr. K. was eligible. Mr. K.’s life-saving heart medication required refrigeration, so the prospect of homelessness became a life-or-death situation for him.

Fortunately, through its Medical-Legal Partnership with Kaiser Permanente, Mr. K. was referred to Maryland Legal Aid. MLA Staff Attorney Cory Warren navigated multiple legal battles with Mr. K., including winning three separate failure-to-pay-rent cases over the course of the year.

Mr. Warren got the landlord to accept rental assistance payments for which Mr. K. was eligible. He also helped Mr. K. execute a power of attorney and an advanced directive to give him peace of mind. When clients like Mr. K. face such high-stakes situations, they should not face it alone. Marylanders deserve the holistic representation and tenacious advocacy MLA provides its clients every single day.

“He went beyond what I expected, and if it were not for his efforts, I could have very well been trying to survive this past winter homeless. He shielded me from every effort to force an eviction and I truly believe he helped save me. I would not have been able to fight this alone.”

 

A LEGAL JOURNEY FOR A CHILD’S SAFETY

While at the Prince George’s County Courthouse, Morgan McManus, a domestic violence and family law lawyer for Maryland Legal Aid, overheard a woman in distress discussing her order of protection. McManus asked the woman, Mary Jones,* “How can I help?”

Her children, Jones said, were being abused by their father, who also refused to address the mental health needs of one of the children. Jones said she had been battling with the father for nine months. Angered by her request for a protective order, the father responded by asking the court to change the agreement and let him have sole custody of one child. Jones said she felt harassed and exhausted by his attempts to retaliate, continuous disappearances and his lack of follow-through.

McManus immediately advised her to start the intake process with MLA. McManus promised to follow up with her the next day if she did.

Knowing that the custody modification requested by the father was not in either child’s best interests, MLA agreed to represent Ms. Jones. McManus went into action and filed a countermotion to appoint a child privilege attorney, citing the father’s abusive behavior

After McManus joined the case, the father neither participated in the court proceedings nor cooperated with the privilege attorney. Seeing that, as well as the evidence of abuse, the judge gave Jones full custody of both children along with the discretion to determine if and when the children would have access to their father.

The father made a last-ditch effort before the order took effect to change custody and suspend his child support payments. However, the judge ruled in favor of McManus’ motions to dismiss both possibilities, awarding Jones full custody of both children and restoring her peace of mind regarding her children’s safety.

ENDURANCE AND JUSTICE

In February 2019, Fiona Johnson,* who has multiple sclerosis and is unable to work because of the degenerative disease, came to Maryland Legal Aid for help with her divorce.

She had been married for almost 20 years and had endured years of physical and verbal abuse from her husband. But when Johnson discovered her husband’s infidelities, he told his wife to move out of the couple’s home, which they owned jointly, to allow his girlfriend and her family to move in.

Johnson’s only support was her monthly Social Security disability income of $1,100. Yet, her husband forced her out without any more financial considerations. Johnson could afford only a single room for $650 monthly in a small home where four people shared one bathroom.

Since she could no longer work, Johnson could not afford an attorney, but she wanted to live independently, so she turned to MLA and was helped by the persistence and tenacity of Chief Attorney Jeff Kaplan.

It was a long and drawn-out case, not only because of the COVID-19 pandemic but also because the husband refused to comply with the court decisions.

Finally, after a yearlong delay, Johnson’s husband was ordered to either pay Johnson $50,000 for her share of the marital home or sell the house and give Johnson 85% of the proceeds.

When the deadline came, Johnson’s husband refused to move and did not refinance the mortgage to pay the $50,000, despite having the financial ability to do so.

Kaplan hired a realtor to sell the house, but the husband repeatedly stalled the process. Stubbornly, her ex-husband also abdicated all homeowner responsibilities, refusing to pay water bills, taxes and environmental violations. The house deteriorated, and a year later, Johnson received only $30,000 when it was sold.

Since she could no longer work, Johnson could not afford an attorney, but she wanted to live independently, so she turned to MLA and was helped by the persistence and tenacity of Chief Attorney Jeff Kaplan.

It was a long and drawn-out case, not only because of the COVID-19 pandemic but also because the husband refused to comply with the court decisions. Kaplan and MLA’s new staff attorney, Michael Braunstein, thought justice had not been served, so they reopened the case and argued that the ex-husband should be held responsible for his actions.

Finally, after three years, Johnson was recently awarded an additional judgment of $28,000 against her ex-husband.

PRESERVING HOME AND HOPE: CATHERYN’S STORY

In the winter of 2023, Catheryn sought help from Maryland Legal Aid to save her home in Annapolis. As a disabled veteran who used a VA loan to buy her house, she fell behind on mortgage payments due to issues with Navy Federal Credit Union and ongoing health problems. Despite the looming threat of foreclosure, Catheryn approached MLA before the mediation deadline expired.

Supervising Attorney William “Bill” Steinwedel took swift action, guiding Catheryn through the Maryland Homeowners Assistance Fund (HAF) application process. With Steinwedel’s help, Catheryn secured $11,978.22 in HAF funds, enough to cover her mortgage arrears. With financial support and MLA’s backing, Catheryn presented a compelling case to the court, leading to the dismissal of the foreclosure case and withdrawal of her mediation request.

The collaboration between Catheryn and Attorney Steinwedel not only saved her home but also brought hope and stability to her life.

Steinwedel’s dedication recognized Catheryn’s service as a disabled veteran, prioritizing her well-being. With foreclosure averted, Catheryn could focus on rebuilding her life, supported by MLA and the HAF funds, paving the way for a more secure future.