Client Success Stories & Advocate Appreciation


Paralegal LuCinda Kimmons

Paralegal LuCinda Kimmons

Unemployment Victory for the Metropolitan Maryland Team

A client who came to the Metropolitan Maryland office had been employed at a local hospital as a staff accountant for 10 years. At some point, her employer changed its bookkeeping policies about how credit card revenue from the parking garage was to be recorded. The client was never informed of the policy changes and as a result, her calculations caused a double counting of the revenue, resulting in a $2.4 million bookkeeping error. After being terminated from her job, she was denied unemployment benefits for gross misconduct.

Paralegal LuCinda Kimmons in the Metropolitan Maryland office represented the client in her appeal. The employer, who was also represented at the hearing, maintained that Paralegal LuCinda Kimmons the client was terminated for gross misconduct and accused the client of manipulating accounts. The client testified that she was never informed of the policy change and did not manipulate accounts. The employer presented no evidence about the policy change or communication with staff about its change, and confirmed that the client’s accounts were audited and approved by a supervisor with no discrepancies found. The hearing examiner concluded that there was no misconduct and the client was awarded full unemployment benefits, including a back payment of nearly $7,000.

To thank LuCinda for her assistance, the client delivered a thank you card.

Medicaid Benefits Victory for the Upper Eastern Shore Office

Chief A輀昄orney Bob McCaig and Staff A輀昄orney Nancy McCaig show off their hand‐made crochet scarves.

Chief A輀昄orney Bob McCaig and Staff A輀昄orney Nancy McCaig
show off their hand‐made crochet scarves.

After a year of legal proceedings, including an administrative hearing and a petition for judicial review, the family of a client, a 77 year-­old widow, is relieved that the client’s long­-term care Medicaid benefits will now be paid to the nursing home where she has lived for the past 15 months. This case started when an 11­-month “transfer penalty” was imposed by the caseworker against the long-term care Medicaid benefits of the client, due to a reverse mortgage transaction that took place within the 5-­year look­-back period. The client’s stepdaughter had transferred the family home to the client and the client had simultaneously signed for a reverse mortgage which paid off the stepdaughter’s existing mortgage and paid out about $80,000 in funds which were used by the stepdaughter for her own purposes and benefit. The client had a monthly income of about $900 and could not pay for the cost of her nursing home care for 11 months due to the penalty. Although the nursing home did issue an involuntary discharge notice for non-­payment, the facility withdrew that action and was very cooperative while Staff Attorney Nancy McCaig pursued her appeal. The case recently settled when the Department of Health and Mental Hygiene lifted the transfer penalty completely. Long-­term care Medicaid benefits will now be paid to the nursing home for the 11­-month period. This case is an example of how financial exploitation of an older adult can cause a ripple effect of multiple problems that can be difficult to unravel. A criminal investigation was opened into the stepdaughter’s actions and the home was foreclosed by the reverse mortgage lender. The client’s son contacted Nancy with the following thank you note:

Mrs. McCaig,

On behalf of my mother and my entire family, I wish again to thank you for your sincere effort in representing my mother. I also would like to thank any of your staff that may have been involved in this case as well. Words are just not sufficient to express the joy of having this behind us. May God continue to bless you and your entire staff at Legal Aid. God forbid if I should encounter anyone in a similar circumstance but I will absolutely recommend that they come to you for assistance. Again my sincerest thanks to you.

Sincerely,

Mr. H.

Client Appreciation on the Eastern Shore

A client who received assistance with her Social Security Disability case from Chief Attorney Bob McCaig in the Lower Eastern Shore office sent a thank you card and hand­made scarves for Bob and Chief Attorney Bob McCaig and Staff Attorney Nancy McCaig show off their hand‐made crochet scarves. Staff Attorney Nancy McCaig from the Upper Eastern Shore office.